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Onboarding FreshMart

This guide takes FreshMart from signup to taking orders. Put your own store name in its place.

What you need first​

An email address you check. It becomes your login.

A phone number for the store, which riders and shoppers may call.

The store's name and the address of each branch.

The business bank account: bank, ten digit account number and the name on the account.

Your opening hours.

Your product list, as a spreadsheet or a few products to add by hand.

Step 1. Create your account​

Open the Tradar dashboard and choose to sign up. Enter your store name, email and a password of at least eight characters. Verify your email, then sign in.

Step 2. Say what best describes you​

Onboarding starts with one question: are you a physical store or an online seller? FreshMart is a physical store. That choice sets the business type to supermarket and shapes the rest of setup. Online sellers follow the store owner path.

Step 3. Work through setup​

Setup is one step at a time. Each step saves when you continue, and you can leave and pick up where you stopped.

Store profile​

Store name, a short description for your store page, business type, store phone and an optional WhatsApp number.

Location​

Search for the branch by address, estate, business or landmark and choose the correct Google Maps result. Check the map. This pin is where riders collect from and the centre of your delivery area, so it must be the real branch, not a head office. You can correct it later in Settings. See Delivery areas and vicinity.

Delivery setup​

Choose how orders leave the store:

Own riders. You have riders. Tradar onboards them onto FreshMart, where they stay.

Tradar riders. Tradar supplies riders who belong only to FreshMart.

Pickup only. Shoppers collect from the store. No riders.

Then set your opening hours for each day.

Payouts​

Choose your bank and enter the account number. Tradar checks the account with the bank and shows the name on it. If the name is right, save. If not, you have caught it before any money moved.

Finish​

Confirm you are ready and finish setup. You land on the dashboard from then on.

Step 4. Add products​

Add products one by one or import a spreadsheet. See Managing inventory.

What happens next​

A Tradar admin reviews your details (business name, bank account, branch pin) and marks the store verified. If you chose own riders or Tradar riders, the operations team sets up your rider team. Then the store is ready for its first order. See Handling orders.

To set up the counter, add cashiers in Staff and install the Terminal. See In store Terminal.