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Quick start

Three short paths into Tradar, depending on what you came here to do.

I want to start selling on Tradar​

You will need an email, a working phone number for the store, a business bank account, and a rough idea of your opening hours.

  1. Sign up your supermarket from the start selling page. The full walkthrough is at Onboarding FreshMart.
  2. Walk through the five section onboarding flow: store profile, location, delivery setup, payouts, and a final acknowledgement. You can leave and come back at any point.
  3. Confirm the physical branch through Google-backed address search in the onboarding Location section. You can correct it later from Settings → Storefront → Store Location. Tradar operations owns the delivery radius and starts from a 2.5 km default. See Delivery areas and vicinity.
  4. Keep the default In Store Riders, choose Tradar Rider Pool if you need Tradar-supplied capacity, or choose Pickup only. Tradar operations allocates riders only when the pool option is selected.
  5. Upload your catalogue. See Managing inventory.
  6. Open the order desk and wait for your first order. See Handling orders.

If you are comparing costs first, see Pricing. If Tradar invited your store into an evaluation, see Pilot program.

I want to place an order​

Open the Tradar storefront, search for the supermarket you want to buy from, fill a basket, and sign in with your phone number plus a six digit code by SMS. The full walkthrough is at Placing an order from FreshMart.

I run the Tradar operations team​

Three daily entry points in the admin app.

Reviewing a new supermarket. Check each fresh signup and allocate riders only when the supermarket selected Tradar Rider Pool.

Monitoring orders. Catch orders that are stuck before they auto reject or get cancelled.

Managing riders. Add riders, attach them to supermarkets, reassign when teams need rebalancing, suspend when something is wrong.

Managing Pilot supermarkets. Keep pilot access time bound, owned, and ready to convert.

Not sure yet?​

Read the Introduction first. It explains what Tradar is, who it is for, and how the pieces fit together.